The words “Hope, it is the quintessential human delusion, simultaneously the source of your greatest strength, and greatest weakness” by The Architect from the movie The Matrix Reloaded perhaps still rings in the ear of every Sci-Fi movie lovers.
These lines are true representation of possibilities of success and risks of failure. And there is no denying of the fact that we dread and feel failures and misfortunes more deeply than we feel for our victories and blessings.
Just in the sequel, The Matrix Revolution emerges another virtue. The archangel Seraph towards the end of the third instalment of the trilogy asks the fortune-teller, the Oracle, “Did you always know?” – referring to the conclusion of the turn of events in the trilogy.
The Oracle answers, “Oh, no. No, I didn’t. But I believed… I believed”. It is at that moment that belief evokes trust. This belief is far from the dichotomy of hope and farther from being blind. It demonstrates the transformation from hope to trust.
Rooted in the best possible realistic assessment of the present and variable factors, this belief is actually a trust that things will somehow turn out on the expected lines, not necessarily in the exact way we have estimated or imagined, but somewhat favourable and apparent.
The word “Hope” has become a part of our daily lexicon. Our conversations over messages and mails often begin with something like “Hope you are doing well.” And most often, we anticipate the same standard responses, “All well”, “doing good/great”, etc.
Many times these are the people we speak or write more to than we do to our families, and we are habituated to receive the same response. This is because most people don’t want to confide personal feelings or problems to colleagues or professional partners.
We do get surprised (and interested) when someone responds by actually opening up and sharing something personal. More than a response or being privy to information, it is the realisation of the trust that person has shown by confiding in us. It is this culture of trust that needs to be promoted.
The transformation from hope to trust is perhaps felt by everyone at SRL, whether we can express it or not. Each day our phlebotomists, scientists, doctors, pathologists, administrators, and staff members get out of bed, wear their masks and safety gear, and arm themselves with sanitisers.
All of us then walk into a workplace which is possibly a red-zone of infections — a place of work where samples (not only of CoVID-19) are brought to be tested. Many of us are directly handling these samples from closed quarters.
However, having taken all the precautions that are beyond the mandate and doing everything we can, more than hope, we trust we will be safe and dedicate our lives to our work.
The year 2020 has been challenging for everyone, and almost, no one remains unaffected. However, like us, most of the front-line warriors have taken the best available safety measures, and despite knowing the risks, they trust themselves to perform their duty to the best of their abilities.
The fact that despite being a highly complex nation, we have recorded way more recoveries than many evolved and strong economies. Yes, everything is not all right. But that’s the science of transforming hope into trust.
It is to take the best available measures and work towards the objective, trusting that things will turn out to be right. For perhaps each front-line warrior has learned subconsciously that it is essential to trust ourselves first and to work for building trust for others.
As for me, I trust, and not merely hope, that you all are doing well !!